Privacy Policy

Last updated: July 20, 2025

1. Introduction

Longyan ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our language learning platform.

2. Information We Collect

Personal Information

When you create an account, we may collect:

• Email address
• Profile information (display name, profile picture)
• Learning preferences and progress

Usage Information

We automatically collect information about how you use our Service:

• Learning activity and progress
• Time spent on different features
• Device and browser information
• IP address and location data (if permitted)

3. How We Use Your Information

We use your information to:

• Provide and maintain our Service
• Personalize your learning experience
• Track your learning progress
• Send you important updates and notifications
• Improve our Service and develop new features
• Ensure the security of our platform

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your explicit consent
• To comply with legal obligations
• To protect our rights and safety
• With service providers who assist in operating our platform (under strict confidentiality agreements)

5. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your personal information only as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

7. Your Rights

Depending on your location, you may have the following rights:

• Access to your personal data
• Correction of inaccurate data
• Deletion of your data
• Portability of your data
• Objection to processing
• Withdrawal of consent

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and personalize content. You can control cookie settings through your browser preferences.

9. Third-Party Services

Our Service may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these external services.

10. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated effective date.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us through our support channels.